Our insightsFollow this page for insights on a wide variety of topics from Friedmans professionals. When is Smaller Better?Recently, I’ve been fielding quite a few questions from people considering moving all or part of their legal work away from larger law firms and into smaller ones.Some of the impetus is COVID-19 related, but a lot of it seems to be driven by a longer-term desire to bring down legal costs, while ensuring high quality work. Finding that balance can be tricky.If you’re working through a similar analysis, here are some suggestions – only some of which are self-serving… What Clients Are ThinkingIt’s been three months since I left my role leading Axiom’s Canadian business to join Friedmans. During that period, I’ve spent time speaking with a variety of network contacts about what they like and don’t like about their law firms. A few key things stand out that I thought were worth sharing.